Recent Why SERVPRO Posts

Reversing Water Damage with the Injectidry System!

3/12/2021 (Permalink)

drying hoses inserted into drywall Reversing Water Damage with the Injectidry System!

SERVPRO of Queen Anne's, Kent & Caroline Counties uses a number of different tools and equipment when it comes to treating damage due to water, mold and fire. One of our most valuable pieces of equipment is the Injectidry System. This system takes water damage restoration to a whole new level and allows us to treat delicate, inaccessible or hard to reach areas that have been saturated with water. The process is minimally invasive and is perfect for high risk areas. 

The process begins with drilling small access holes. We like to try to place these holes in the least visible areas if possible. Next, small nozzles are inserted into the holes with hoses attached to them. A pressurized air pump then injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices effortlessly!  

While the Injectidry does most of the work, it is often partnered with traditional equipment like air movers and dehumidifiers. 

While water damage of any kind is devastating to any home or property owner, it's even worse when it has happened to a beautiful gallery wall that they would hate to completely demo or custom hard wood floors that can never be replicated. These are a few examples of areas that are sometimes*the perfect candidate for the Injectidry System!

With this system, you can trust SERVPRO of Queen Anne's, Kent & Caroline Counties to properly take care of your home! Don't hesitate to call us in case of a water emergency! 443-SERVPRO. 

*Not every water loss qualifies for the Injectidry Drying System. Situations and circumstances vary based on location, severity, timing, etc. 

Choosing Home Restoration Services in Advance | SERVPRO® of Queen Anne’s, Kent and Caroline Counties

1/21/2021 (Permalink)

smoke emerging from a house fire If you’ve been affected by a fire, reach out to us right away! We are here 24/7 to help you recover.

Fires can happen regardless of the weather, which is why fire preparedness is so important throughout the year. However, experts like the Red Cross recommend being extra prepared in winter months as that is when the rate of home fires peaks throughout the United States.

Planning for both during and after a fire is extremely important. Create an emergency escape plan so your entire family knows what to do the moment a fire breaks out. For afterward, knowing what restoration company to call can help things move along quickly so you can reclaim your home.

Choosing Us for Fire Restoration

It goes without saying that you want the company you choose for fire restoration to do a good job, but it is important to know what that means. Working with a company that will compromise on quality or service offerings can create further headache down the road—that is why we offer a three-step fire cleanup process to take care of everything for you:

Structural Cleaning

The structure of a home is made up of many important elements, all of which can be damaged in a fire. Beginning with establishing the extent of the damage with pretesting, we will then bring in the tools we need for restoration. We will clean and repair the area, and can even prepare soot-covered walls for paint application.

Content Cleaning

Replacing your items after a fire is often costlier than having them restored, which is why we make sure to have the tools on hand to clean a variety of belongings. Utilizing both wet and dry cleaning equipment, we can handle a variety of items from wood furniture to area rugs to electronics. This allows you to keep the items you love while ensuring they are cleaned, deodorized and safe to use.

Deodorization Services

Fires can leave behind smoke and soot odors that linger unpleasantly. Air scrubbing equipment ensures these hazardous particles are removed instead of simply covering up odors with fragrances.

We are Cleaning Experts

6/11/2020 (Permalink)

men cleaning Call Today for a Proactive Cleaning

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of corona-virus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Queen Anne's, Kent & Caroline Counties

443-SERVPRO (737-8776)


What You Need to Know About your Restoration Company | SERVPRO® of Queen Anne’s, Kent & Caroline Counties

10/1/2019 (Permalink)

By planning ahead for how they’ll handle damages, homeowners can make a stressful time much easier should they have to put their plan in action. One of the most crucial aspects of this plan is what restoration company they will work with.

By doing research and knowing the facts about their company ahead of time, homeowners can prevent unnecessary stress or confusion during the restoration process.

4 Keys to Look for in a Restoration Company

There is a lot to consider when researching restoration companies. There is a lot of information to sort through and it is easy to get overwhelmed.

However, by knowing the most important points to check for, your search will be much easier. Here’s what you need to know about your restoration company:

Damages They Can Handle

All damage scenarios vary so it will be wise to find a company that can handle a variety of issues. When situations such as toxic chemicals from fires or compromised structure from water damage occur, we are fully prepared because we maintain our certification in every type of damage.

Hours They Operate

Damages have a knack for occurring at the most inconvenient times, especially in the middle of the night. That’s why we provide a 24-hour emergency line, so our technicians can immediately spring into action as soon as damages are reported.

Levels of Training

Technicians who are well-trained are technicians you can trust to restore your home. It is important for restoration specialists to be comfortable and competent, which is why we adhere our training standards to the industry standards.

Preparedness for a Disaster

If a natural disaster occurs, restoration can move more slowly because there are many people needing assistance. Because we have a 1,700-franchise network behind us, we are able to pool our resources together when large disasters strike in order to provide exceptional service regardless of the size of the event.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.