What You Need to Know About your Restoration Company | SERVPRO® of Queen Anne’s, Kent & Caroline Counties

10/1/2019 (Permalink)

By planning ahead for how they’ll handle damages, homeowners can make a stressful time much easier should they have to put their plan in action. One of the most crucial aspects of this plan is what restoration company they will work with.

By doing research and knowing the facts about their company ahead of time, homeowners can prevent unnecessary stress or confusion during the restoration process.

4 Keys to Look for in a Restoration Company

There is a lot to consider when researching restoration companies. There is a lot of information to sort through and it is easy to get overwhelmed.

However, by knowing the most important points to check for, your search will be much easier. Here’s what you need to know about your restoration company:

Damages They Can Handle

All damage scenarios vary so it will be wise to find a company that can handle a variety of issues. When situations such as toxic chemicals from fires or compromised structure from water damage occur, we are fully prepared because we maintain our certification in every type of damage.

Hours They Operate

Damages have a knack for occurring at the most inconvenient times, especially in the middle of the night. That’s why we provide a 24-hour emergency line, so our technicians can immediately spring into action as soon as damages are reported.

Levels of Training

Technicians who are well-trained are technicians you can trust to restore your home. It is important for restoration specialists to be comfortable and competent, which is why we adhere our training standards to the industry standards.

Preparedness for a Disaster

If a natural disaster occurs, restoration can move more slowly because there are many people needing assistance. Because we have a 1,700-franchise network behind us, we are able to pool our resources together when large disasters strike in order to provide exceptional service regardless of the size of the event.

If you have experienced storm damage, we are always here to help! Call our restoration experts ²⁴⁄₇ so we can address your damages quickly.